Loading published pricing…
Give your agent an email address for free.
Receive email in a hosted Inbox or route it to your runtime. Outbound email currently needs reviewed setup. Add a phone number and connect incoming calls to your voice agent. Texting remains preview.
Review published voice prices here, then connect a number to your phone system or voice agent. Phone numbers require an active paid plan; purchase and number availability are shown in your account. Set up voice. Contact support if setup is unavailable for your account.
Free: $0/month
Receive email. Use up to — email connections with an Inbox or your runtime. Outbound sending is not generally available yet.
- No email usage charge on Free
- Reviewed sending pilots have a 10-recipient daily limit
- Texting and calls are outside the current Free offer
Pro: —/month + usage
The Pro platform fee includes — US local phone number and — distinct email addresses. Voice and other available paid usage draw from your prepaid balance. Texting remains preview.
Choose initial wallet funding from — to —.
First payment from, before tax—
First-month platform fee—
Usable prepaid balance—
Under the planned wallet offer, applicable tax on the platform fee is added at payment. Wallet funding credits its full amount; applicable tax on usage and purchases is deducted later. Earlier purchases retain their accepted terms.
Each renewal: —/month. Renewals cover the platform fee and do not refill your balance. Top-ups are manual (— to —); there is no automatic recharge. Manual funding is currently unavailable.
Sign in to review purchase availability and terms. You will not be charged for viewing.
What will your agent handle each month?
Choose a starting workload, adjust its volumes, then see one estimate. Estimates use US local routes and USD before tax.
Examples are starting points, not separate plans. Selecting one fills in the volumes below.
Your monthly volumes
Change any quantity to update your estimate.
Sending one message to three recipients counts as three outbound recipients.
— / message
Enter a whole number from 0 to 1,000,000,000.
— / recipient
Enter a whole number from 0 to 1,000,000,000.
SMS and MMS
Use billable SMS segments and MMS parts, rather than conversation counts. Long texts can use multiple segments. Carrier fees are included in the published customer rates.
— / segment
Enter a whole number from 0 to 1,000,000,000.
— / segment
Enter a whole number from 0 to 1,000,000,000.
— / part
Enter a whole number from 0 to 1,000,000,000.
— / part
Enter a whole number from 0 to 1,000,000,000.
Calls
Forwarding adds both inbound and outbound call legs automatically. Enter forwarded minutes only in the forwarded field; other call fields are for direct calls. Estimates use whole minutes. Actual calls use the billing increments in your accepted prices.
— / minute
Enter a whole number from 0 to 1,000,000,000.
— / minute
Enter a whole number from 0 to 1,000,000,000.
— / minute (both legs)
Enter a whole number from 0 to 1,000,000,000.
Optional call services
These charges are additional to call minutes. Count transfers when your call flow uses the transfer service.
— / transfer
Enter a whole number from 0 to 1,000,000,000.
— / recorded minute
Enter a whole number from 0 to 1,000,000,000.
— / character
Enter a whole number from 0 to 1,000,000,000.
Managed Audio
Enter uncached input tokens and cached input tokens separately; do not count cached tokens twice. AI audio output is separate from notice/greeting TTS. Transcription is charged only for a separate transcription service you use; model-generated text is not another transcription charge. Enter measured seconds for transcription and streaming; their displayed rates are per minute.
— / 1,000,000 tokens
Enter a whole number from 0 to 1,000,000,000.
— / 1,000,000 tokens
Enter a whole number from 0 to 1,000,000,000.
— / 1,000,000 tokens
Enter a whole number from 0 to 1,000,000,000.
— / 1,000,000 tokens
Enter a whole number from 0 to 1,000,000,000.
— / 1,000,000 tokens
Enter a whole number from 0 to 1,000,000,000.
— / 1,000,000 tokens
Enter a whole number from 0 to 1,000,000,000.
— / audio minute
Enter a whole number from 0 to 1,000,000,000.
— / streamed leg-minute
Enter a whole number from 0 to 1,000,000,000.
Resources
Enter total resources; only extras beyond the plan allowance are charged.
— / extra address / month
Enter a whole number from 0 to 1,000,000,000.
— / extra number / month
Enter a whole number from 0 to 1,000,000,000.
Messaging registration
Required for texting. Low-volume eligibility needs confirmation; new campaigns include one brand application, one campaign review and — prepaid campaign months each.
Enter a whole number from 0 to 1,000,000,000.
Enter a whole number from 0 to 1,000,000,000.
Uncheck for an existing registration with no prepaid months remaining. Extra or repeat reviews are charged separately, including failed paid reviews.
Published rates and billing rules
Published customer prices are loading.
Your estimate
Uses the minimum — initial payment: — fee + — usable balance. Higher-use examples may need an additional top-up.
- Monthly platform fee
- —
- —
- SMS and MMS
- —
- Calls
- —
- Optional call services
- —
- Managed Audio
- —
- Extra resources
- —
- Messaging campaigns
- —
- Estimated balance spend / month
- —
- New registration
- $0.00
- Prepaid campaign months
- $0.00
- Additional reviews
- $0.00
- Estimated first-month service cost
- —
Displayed subtotals can differ from the total because amounts are rounded for display. The total uses unrounded charges.
New campaigns prepay — months, so the first-month total replaces the usual monthly campaign fee with that prepayment.
The first-month service cost estimates what the month consumes; the initial payment is what you pay to start. Extra balance needed for this first month: $0.00. Top-ups start at — and are manual.
Your minimum first payment is — before tax. The — balance is not an extra monthly fee: service charges draw it down. Renewals do not refill it. Taxes are additional. Your estimate uses published customer rates. Actual billable consumption determines usage charges; provider-cost changes do not change your accepted prices.
Free and Pro compared
| Feature | Free | Pro (preview) |
|---|---|---|
| Platform fee | No charge | —/month |
| First payment | None | From — before tax: — fee and — prepaid balance |
| Email addresses | Up to — connections. Reconnecting the same address uses another connection. | — distinct addresses included. Reusing an address or alias counts once. |
| Phone numbers | Not available | — US local number included; extra numbers are a paid add-on |
| Email usage | Inbound email has no usage charge. Outbound email is outside the current Free release; reviewed pilots have a 10-recipient daily limit. | Published inbound and outbound rates apply; usage draws from your prepaid balance. |
| Texting (SMS/MMS) | Not available | Preview; outside the first Pro voice release. Requires separate carrier registration before later availability. |
| Voice | Not available | Incoming calls to your phone system or voice agent. Direct audio streaming, AgentOwl-hosted conversation, outgoing calls and recording have separate availability. |
| Adding funds | Not applicable | Manual top-ups of — to — with no automatic recharge; currently unavailable |
Rates
Prices per unit in USD. Email also shows the price per 1,000 messages or recipients. Other services use the units shown in the tables. A published rate does not mean a preview service is available. Voice connects incoming calls to your phone system or voice agent. SMS/MMS remains preview.
Managed Audio availability depends on the loaded price publication.
Usage
Charged from your prepaid balance as it happens. None is included in the monthly fee.
| Service | Price | Per |
|---|---|---|
| Inbound email | — | message |
| Outbound email | — | recipient |
| Inbound SMS | — | segment |
| Outbound SMS | — | segment |
| Inbound MMS | — | part |
| Outbound MMS | — | part |
| Inbound voice | — | leg-minute |
| Outbound voice | — | leg-minute |
| Call transfer | — | invocation |
| Recording (7-day retention) | — | recorded minute |
| Text to speech | — | character |
Managed Audio
Managed model usage, separate transcription and streaming require their own published prices. Input token fields exclude tokens counted in the cached categories. AI speech output and notice TTS are distinct services.
| Service | Price | Per |
|---|---|---|
| AI text input | — | token |
| AI audio input | — | token |
| AI cached text input | — | token |
| AI cached audio input | — | token |
| AI text output | — | token |
| AI audio output | — | token |
| Live transcription | — | audio minute |
| Media streaming | — | streamed leg-minute |
Extra resources
Beyond included resources. Each renews monthly from your balance once you accept its quote.
| Service | Price | Per |
|---|---|---|
| Additional local number | — | month |
| Additional email address | — | month |
Messaging registration
Required before texting, with fees separate from the platform fee. Activation covers one brand application and the first campaign review. Campaign fees and additional reviews are separate. The brand and review prices below break down the activation total.
| Service | Price | Per |
|---|---|---|
| Messaging brand application | — | application |
| Messaging activation (one brand and campaign review) | — | activation |
| Low-volume messaging campaign | — | month |
| Standard messaging campaign | — | month |
| Sole proprietor messaging campaign | — | month |
| Registration review | — | review |
What to know before launch
For Pro, included resources are addresses and a number, not usage: each billable message, recipient, call minute and optional service is charged from your balance at the rates above. The Free email allowance above has no usage charge.
Email size and retention limits are described in the email documentation.
US local routes only. SMS can use multiple segments. Forwarded calls incur both inbound and outbound leg charges; recording, transfer and text to speech are additional. A call-leg minute means one minute on either the incoming or outgoing side of a call. Your accepted prices specify the billing increments. Route availability is confirmed before purchase.
Messaging remains preview during the first Pro voice release. Later availability requires registration, and a paid account does not by itself mean texting is approved. Registration, campaign, review and usage charges use the published customer prices when the service becomes available. Your registration quote confirms the campaign type, setup fees and prepaid campaign months before you accept it. Extra or repeat reviews require a separate accepted quote. The included number’s monthly cost stays covered by Pro’s — platform fee; extra numbers renew monthly at their accepted published price. Provider-cost changes do not automatically change customer prices.
Extended storage is excluded. Managed AI, separate transcription and streaming are included only when their prices are in this publication and you enter their usage. Additional numbers are subject to account limits. Taxes are additional where applicable. The account review confirms applicable published prices, terms and purchase availability.
Prices effective — · Version — · USD, before applicable taxes
Common pricing questions
What does the monthly Pro fee include?
— email addresses and — US local phone number. Available usage is separate. Connect incoming voice calls to your phone system or voice agent. Your voice system handles the conversation; texting and AgentOwl-hosted conversation have separate availability. The included number has no additional monthly rental charge.
Is the prepaid balance an extra monthly charge?
No. Your minimum — initial payment contains the — first-month platform fee and — prepaid balance. Usage and accepted add-on charges draw down the balance. Renewals charge the — platform fee only. Add funds manually when available; there is no automatic recharge. Manual funding is currently unavailable.
What happens if my balance runs low?
There is no automatic top-up. Your account shows a low-balance warning, and new paid operations can be blocked when available funds cannot cover them. Add funds manually when available to continue paid usage. Manual funding is currently unavailable. Existing calls are bounded by funds reserved when they start. Read about balance and reservations.
What can I use on Free today?
The current Free release lets your agent receive email in a hosted Inbox or through a connected runtime, with no email usage charge. Free supports up to — email connections, subject to the account's usage limits. Outbound sending requires reviewed pilot setup and has a 10-recipient daily limit when enabled. Phone, texting, and live voice are outside the current Free release. See the Free quickstart.
What happens to unused balance if I cancel?
Canceling Pro does not automatically forfeit or refund your remaining balance. The balance is retained for re-enrollment. Refund rights follow the terms accepted for each purchase. The planned SaaS offer does not allow voluntary refunds of unused credit; earlier purchases keep their accepted refund rights. Billing errors and refunds required by law remain subject to support review. Read the balance and refund details.
Why does texting change the first-month estimate?
Texting is preview and outside the first Pro voice release. The calculator models a possible later registered setup; it is not an availability promise. Texting needs messaging registration. Activation covers one brand application and the first campaign review. Campaign fees and additional reviews are separate. The estimate includes — upfront campaign months for a new registration and avoids charging the first month twice. These charges are paid from your balance after you accept a quote. Failed paid reviews can cost money, and repeat reviews require a separate accepted quote.
Is the calculator an exact quote?
It estimates your entered usage at the published customer prices. Actual billable consumption, selected services and taxes determine your final total. Provider-cost changes do not automatically change these prices. Accepted quotes keep their original terms. Exact quotes and taxes are shown before you accept a purchase. Extended storage is excluded. Managed AI, separate transcription and streaming are included only when their prices are in this publication and you enter their usage.
Start with an address your agent can use today.
Receive email for free. Add a phone number for incoming calls. Check purchase and number availability in your account, then set up voice in Admin.